Refund Policy – Green Fit Marathon

We value your participation and want to be transparent about our policies. Please read the following information carefully before registering for the event.

General Refund Conditions

• Non-Refundable & Non-Transferable Policy: All marathon tickets are strictly non-refundable and non-transferable under any circumstances.
• Registration Integrity: Once a participant registers for a specific category, the registration cannot be modified or changed to another category.

Event Postponement or Changes

• If the event is rescheduled due to unforeseen circumstances such as weather, safety concerns, or government regulations – your registration will be automatically transferred to the new date. No refunds will be issued if you are unable to attend the rescheduled event.

Payment Errors

• Duplicate Payments : If you are charged twice for a single registration, you can request a refund within 7 business days of the transaction. Approved refunds will be processed back to your original payment method within 7–10 business days.
• Payment Failures : In the case of a payment failure or a deduction due to a banking issue, the responsibility lies with your bank. We advise you to contact your bank directly to resolve the issue.

For any refund requests or questions, please email us at contact@greenfitmarathon.com with your registration details.